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H-Sphere FAQ
H-Sphere
User's Frequently-Asked Questions
- 1. General Questions
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- 2. Mail
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- 3. Domain Name
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- 4. FTP
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- 5. Troubleshooting
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1.
General Questions
- Go to
Billing->Billing
Info menu, and click the Change Billing Info
button.
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- 1.7.
What is SSL?
- The SSL security
protocol provides data encryption, server authentication, message
integrity, and optional client authentication for a TCP/IP connection.
Because SSL is built into all major browsers and web servers,
simply installing a digital certificate turns on their SSL capabilities.
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2.
Mail
- 2.3.
How do I pop in to pick up my virtual domain email?
- Virtual domain
users need to use the following format for thier user name when
popping in:
user%virtual_domain_name
Eudora might require the following syntax:
user%virtual_domain_name@pophost
Microsoft clients may take the following syntax:
user@virtual_domain
If you don't include the %virtual_domain_name, vpopmail will
assume it is either a /etc/passwd user or a vpop user in ~vpopmail/users
or configured with "default domain".
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3.
Domain Name
- 3.1.
What is a domain name?
- Domain names are
the familiar, easy to remember names for computers on the Internet
(such as internic.net). They correspond to a series of numbers
(called Internet Protocol numbers) that serve as routing addresses
on the Internet. Domain names are used generally as a convenient
way of locating information and reaching others on the Internet.
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- 3.2.
What does "register a domain name" mean?
- The Internet domain
name system (DNS) consists of a directory, organized hierarchically,
of all the domain names and their corresponding computers registered
to particular companies and persons using the Internet. When
you register a domain name, it will be associated with the computer
on the Internet you designate during the period the registration
is in effect.
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- 3.4.
What is involved in registering a domain name in .com, .net
or .org?
- To register a
domain name, you will be asked to provide the registrar you
select with the various contact and technical information that
makes up the registration. H-Sphere will guide you through the
process, and will make it extremely easy. H-Sphere will automatically
contact the registrar, who will then keep records of the contact
information and submit the technical information to a central
directory known as the "registry." This registry provides other
computers on the Internet the information necessary to send
you e-mail or to find your web site. You will also be required
to enter a registration contract with the registrar, which sets
forth the terms under which your registration is accepted and
will be maintained.
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- 3.5.
Will my name and contact information be publicly available?
- Yes. Information
about who is responsible for domain names is publicly available
to allow rapid resolution of technical problems and to permit
enforcement of consumer protection, trademark, and other laws.
The registrar will make this information available to the public
on a "Whois" site.
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- 3.9.
Someone else has registered by company's name as a .com domain
name. What is the process for resolving my complaint?
- All ICANN-accredited
registrars follow a uniform dispute resolution policy. Under
that policy, disputes over entitlement to a domain-name registration
are ordinarily resolved by court litigation between the parties
claiming rights to the registration. Once the court rules who
is entitled to the registration, the registrar will implement
that ruling. In disputes arising from registrations allegedly
made abusively (such as "cybersquatting" and cyberpiracy"),
the uniform policy provides an expedited administrative procedure
to allow the dispute to be resolved without the cost and delays
often encountered in court litigation. In these cases, you can
invoke the administrative procedure by filing a complaint with
one of the dispute-resolution service providers listed at http://www.icann.org/udrp/approved-providers.htm.
For more details on the uniform dispute resolution policy, see
http://www.icann.org/udrp/udrp.htm.
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- 3.12.
I've seen domain names ending with two-letter combinations,
like .uk. What are the rules for registering in these domains?
- Two letter domains,
such as .uk, .de and .jp (for example), are called country code
top level domains (ccTLDs) and correspond to a country, territory,
or other geographic location. The rules and policies for registering
domain names in the ccTLDs vary significantly and some are reserved
for use by citizens of the corresponding country. You should
check with the registrar offering ccTLD registration services
regarding the specific terms and conditions for registration.
H-Sphere supports hosting of such domains.
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- 3.13.
What is a stopgap domain?
- A stopgap domain
alows to create hosting if you don`t have any domain name. If
you register with a stopgap domain, you will get a domain name
like "loginname.u1.your-base-domain". You can create your own
web-site and access it with either the IP (if the IP is dedicated)
or the above domain name. This kind of domain doesn`t have any
registration records in the DNS.
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4.
FTP
5.
Troubleshooting
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It means your negative balance is higher that the credit limit.
If you are paying by credit card, make sure it is still valid.
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