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FAQ
SiteStudio Frequently-Asked Questions

Please, note: all new or revised questions show in the TOC in bold

Table of Contents

General
 

. General

1.1. What is SiteStudio?
SiteStudio is industry leading browser-based web site design and construction tool. It is fully and seamlessly integrated with H-Sphere. By using SiteStudio you add value to your Internet service by providing your customers with the easiest way to build a website. With SiteStudio, your users need not know anything about FTP, HTML, Telnet, HTTP, or imaging software. If they can surf the Internet, they can build their own professionally looking website.

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1.2. What is the difference between H-Sphere and SiteStudio?
H-Sphere is integrated control panel and back end system for providing web hosting services. SiteStudio is browser-based web site design and construction tool, it can be used independently of H-Sphere, but for user's convenience it also can be seamlessly integrated with H-Sphere.
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1.3. How does SiteStudio publish sites?
SiteStudio can use FTP publisher for remote file publishing or use filepublisher to publish files on the local filesystem or on the network filesystem.
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1.4. Is it possible to use SiteStudio to edit a web-site created by a tool other than SiteStudio?
No, it is impossible.
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1.5. Is it possible to use SiteStudio to edit an existing web-site? Does SiteStudio have an import site feature?
No, you can't import websites that were created outside SiteStudio. You can only create new sites and edit them later on.
Moreover, if a user removes a page (or clicks the "Start Over" link that caused removing of their whole site) in SiteStudio, there is no way to import it from the published site. You cannot just copy user's pages (sites) that were created with SiteStudio from one place (server) to another to make them work in SiteStudio again. The only way for users to prevent undesired loss of their sites is to save them with the SiteStudio Save feature that is available in the Site Settings section.
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1.6. Why there are no 'Calendar' and 'Photo Album' pages in the 'Small Business' category?
The 'Calendar' page in the 'Small Business' category is presented as 'News and Events'. The similar page to 'Photo Album' in the 'Small Business' category is the 'Catalog' page.
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1.7. What's the purpose of real_login?
It is the name of FTP user account, if login name to SiteStudio is different.
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1.8. Is discussion board plugin available?
Not as yet. Users will be notified when it becomes available for integration.
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1.9. What is Tomcat?
SiteStudio is a servlet and requires a servlet runner/engine to get it running. According to the Jakarta developers, "Tomcat is the servlet container that is used in the official Reference Implementation for the Java Servlet and JavaServer Pages technologies. The Java Servlet and JavaServer Pages specifications are developed by Sun under the Java Community Process." For more information, visit http://jakarta.apache.org/tomcat/index.html
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1.10. What is Apache JServ?
SiteStudio is a servlet and requires a servlet runner/engine to get it running. According to Apache developers, "Apache JServ is a 100% pure Java servlet engine intentially build for use with the Apache webserver and fully compliant with the JavaSoft Java Servlet APIs 2.0 specification." For more information, visit http://java.apache.org/jserv/index.html
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1.11. Which versions of Java does SiteStudio work with? Does SiteStudio support IBM or Java Caffee?
No, SiteStudio works with Sun Java 1.3.x only. It doesn't work with Java 1.4.
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1.12. How can I see and set environment variables in my computer?
To see the list of environment variables, just type set in the console window. To set environment variable for current console, type:
set <var_name>=<value> (for Windows)
<var_name>=<value>; export <var_name> (for Unix)
e.g. to set JAVA_HOME variable in Windows®, open 'Command Prompt' window and type:
set JAVA_HOME=C:\jdk1.3\

to set environment variable for all Windows® console sessions, you need to:
  1. Click Start -> Control Panel -> System (or press the Win+Pause keys)
  2. Choose 'Advanced' tab
  3. Press the 'Environment Variables' button
  4. In the 'System Variables' section press 'New' and type the variable name and value.
  5. Press OK button for all three screens.
for Unix you need to edit your shell .profile file which is located in your home directory, e.g. you can insert to your shell.profile:
JAVA_HOME=/usr/java/jdk1.3
export JAVA_HOME

to set JAVA_HOME variable.
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1.13. Is there a manual that I can give to my clients on how to use SiteStudio?
Sure. The on-line help is available in SiteStudio. Find the Question mark in the top right corner of SiteStudio screen and click it.
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1.14. Will I have all the templates with SiteStudio installation pack that I've seen in your on-line demo?
Sure. The latest available version of SiteStudio has all the templates that you can see in the on-line demo or the list of templates.

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